Frequently Asked Questions

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Pricing varies based on the apparel selected, the design, number of colors, and total quantity.

We offer all-inclusive pricing for full production. We do not charge to work with our in-house graphic designer or set up fees. We also donate a portion of every apparel item to support under resourced schools by giving back to their educators. 

Tax, additional costs for sizes 2XL+, and delivery/shipping are not included.

We work with all size orders, no minimums. However, we do recommend 24 for screen printing for optimal pricing.

Our design team can work with your ideas, logos, designs to create the design you want. We do not require specific files, but if you have them, we prefer .eps or .ai formats. Once a design is created, we send you a mock up (digital version) to review.

We cannot produce decorated samples, but we can order a sample of the item.

Once we have a final design, sizes and quantities, our turnaround time is 10 business days. This does not include shipping time. However, we know there are times an order may need a rush and do our best to accommodate rush requests.

Contact your sales rep within 5 days of receiving your order and we will work with you on a resolution to ensure you are happy with your product. These are handled on a case-by-case basis.

Given that each item is custom, we have a no refund policy. We are happy to work case by case if items are received damaged or below the quality of the customers’ expectations.